February 24-26, 2021
Online, Timezone GMT-5

A practical approach to Jobs to Be Done

Jobs to be done is a framework that helps us look at the goals that customers have and what they're trying to get done. The primary focus of the framework is to help us create an experience that meets core customer needs with a focus around what they're trying to get done. The session will cover: A brief overview of theJTBDframework, A value creation model that extends our view into customers' needs, Approaches to become outcome driven

View all 130 sessions

Bermon Painter


Design executive with over two decades of experience in spearheading transformations across diverse industries. A proven track record building, growing, and leading diverse teams, pioneering global initiatives, and driving multi-million dollar revenue growth. Committed to merging design with technology to craft next-generation products and services that resonate with people and drive valuable business outcomes.

Read More

Online 2021 sponsored by